Privacy

Information We Collect

We collect minimal information to optimize our marketing efforts and improve your experience on the Site.

1. Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and your interaction with the Site, including:

• Device Information: Browser type, operating system, IP address, and device type.
• Usage Information: Pages viewed, time spent on pages, referring URLs, and other analytics data.

We use cookies and similar technologies to collect this data. For more details, see Section 4: Cookies and Tracking Technologies.

2. Information You Voluntarily Provide

If you choose to contact us via forms, email, or other means, we may collect the information you provide, such as:

• Your name
• Email address
• Your Phone Number
• Any additional details you include in your inquiry

3. How We Use Your Information

We use the information collected from the Site to:

• Analyze trends and monitor website performance.
• Improve the design and functionality of our Site.
• Respond to your inquiries or feedback.
• Customize marketing campaigns and promotional efforts.
• We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.

• Types of SMS Communications: If you have consented to receiving text messages, you may receive text messages related to communication with SiLo regarding services currently provided by the individual.
• Standard SMS Messaging Disclosures: Message and data rates may apply. You can opt-out at any time by sending an email to info@shipsilo.com requesting removal from SMS communication

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party vendors who assist us in analyzing website traffic or improving user experience (e.g., Google Analytics).
• Legal Obligations: Authorities or other parties when required to comply with applicable laws, regulations, or legal processes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect data for analytics purposes. Cookies are small text files stored on your device that help us recognize repeat visitors and improve our services.

Types of Cookies We Use

• Essential Cookies: Necessary for the Site’s functionality.
• Performance Cookies: Track how users interact with the Site to improve performance.
• Marketing Cookies: Help deliver tailored content and advertisements.

You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your experience on the Site.

6. SMS Messaging

• By providing your mobile phone number to us and opting into text messages, you are authorizing us (or a third-party on our behalf) to send text messages to the mobile number you provided. Such text messages may be sent using an automatic telephone dialing system or other automated means. Consent for text messages is not a condition of receiving products or services from us.
• You may opt out of text messages at any time. To stop receiving text messages, reply STOP to the number sending the message or follow the instructions below. After opting out, you may receive additional communications confirming that your request has been received and processed. If you need further assistance, text HELP to the number sending the message. 
• You represent and warrant that you are the lawful owner of the phone or device that will receive the text messages. If your contact information changes, you will immediately notify us of your new contact information.
• You understand that text messaging services may not be available at all times and in all areas. Neither us nor our vendors are responsible for text messages that you do not receive for any reason.
• Standard message rates may apply from your mobile service or wireless device carrier for text messages you send or receive. These rates may be charged by your mobile service or wireless device provider and would be payable by you. Such mobile service or wireless device carrier shall not be liable for any undelivered messages or delays in the receipt of the text messages discussed in these Terms and Conditions.
• The number of text messages that you receive from us will vary depending on the nature of your interactions with us. 
• We will not share your phone number with any third parties whom we have not contracted to act on our behalf without your consent, except as required by law or to fulfill the services you have requested.
• You knowingly and voluntarily: (a) agree to indemnify, defend, and hold us and our subsidiaries and affiliated organizations and vendors harmless from and against any and all losses, complaints, demands, claims, or causes of action, liabilities, costs, judgments, damages, fines, penalties, wages, compensation, attorney’s fees, and expenses of any kind, including any and all types of injuries and/or damages suffered by you, which arise as a result of (or are related to) the text messaging services, and (b) agree not to sue, or cause any lawsuit, complaint, claim, or charge to be filed on your behalf against us or our vendors with respect to any such damages.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• Accessing, correcting, or deleting your personal information.
• Opting out of analytics tracking or targeted advertisements.

To exercise these rights, please contact us at info@shipsilo.com.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

9. Security

We implement appropriate technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Simple Logistics Solutions

info@shipsilo.com